FAQ

How do I know which is the right childcare option for my child?
We understand the importance for you to choose the right service for your child. Feel free to ring our office to discuss your aspirations for your child's care and educational needs. 0800-396-406
Who chooses the Educator for my child?
This is one of the major benefits of homebased childcare, you are in control. You choose the Educator (Carer) that you know is right for you and your child. A strong bond forms between parents and Educators, which enhances your child's care. Bay Family Homebased Childcare is a strong advocate for high quality childcare. All of our Educators have passed a strict interview process including police , CYF and reference checks. Educators homes have met or exceed the safety requirements of the Ministry of Education prior to your interview visit.
What happens if my Educator is sick?
In most cases we can provide you with an alternative Educator.
What are the guidelines for your service?
All our homes exceed the requirements of the Ministry of Education’s  ensuring a fun, safe, educational and caring environment. BFHC is licensed by the Ministry of Education to provide homebased childcare in the Bay of Plenty. BFHC is reviewed by the Education Review Office every three years and this report is publically available on www.ero.govt.nz
Will my child receive an educational programme and how will I know my child's needs are being met?
Our Visiting Teachers are fully qualified, experienced Early Childhood Teachers who understand the fundamental importance of an individual programme for each child. They will support your Educator in designing an educational programme using the Early Childhood Curriculum, Te Wháriki. Each child receives their own Profile Book and daily Journal which will be a wonderful memory of their time in care.
What age group do you provide childcare for?
As we provide preschool education, our age group is from birth to 5 years.
Will my child have fun and will their socialisation needs be met?
Yes, your child will have fun and socialise at the same time. We offer a variety of groups and planned excursions, so that your child will not only have the personal benefit of being part of a small group setting, but will also have access to larger group environments for their socialisation.
Is there a waiting list?
No, depending on your hours, the age of your child and the location that you are requiring childcare in, we will let you know very quickly of Educators available to meet your childcare needs.
How do I know what's happening in Bay Family Homebased Childcare?
Our bi monthly newsletters are informative and keep you updated with what's happening within Bay Family Homebased Childcare and the local community.
How much will it cost me per hour?
Your fees may be as little as $1.61 per hour (depending on your level of entitlement for a WINZ childcare subsidy). However our basic fee rate $5.45 per hour, ring our office on 0800-396-406 for further information on our fees.